My husband had started having inner ear balance problems over the weekend. He was having problems maintaining balance when walking. This is a real problem as our bedroom is upstairs. We visited 101 Mobility on Monday morning. The representative in the office explained the 2 systems for stair lifts, arranged for someone to come out in the afternoon to take measurements. The next afternoon, the lift was installed. Many thanks to Armando, Jill, Travis and Ernest for all of their professional conduct.
Ernest / Bernie – everything was great!
Ernest was very informative and courteous.
Ernest received excellent ratings on: being on time, kept the equipment clean and in good working order, and explained everything well. He was very courteous and helpful – would recommend your service to my friends/family.
Ernest received 5-star ratings for arriving on time, keeping the equipment clean and in good working order, and giving a safety instruction. He was very courteous and helpful – would recommend your service to my friends/family.
Ernest received top ratings for being on time, kept the equipment clean and in good working order, explained every steps on how to use the equipment, was very courteous and helpful – would recommend your service to my friends/family.
The two men seemed to do a very professional job – they were very polite and explain how to use and take care of the seat. Thank you and the VA very much.
Kassen was great – he explained very well!
We had a good experience with 101 Mobility. There was no stress at all. Kassen and Russell were very efficient in installing our stairlift. We are very happy with our stairlift.
Kassen was the service man who promptly arrived (on time) to repair my Bruno stairlift. He was very courteous, must efficient, and explained every step and gave me pointers for better maintaining my stair lift. He is a definite asset to your company!
This was our first experience with a stairlift. We have been extremely pleased with Kassen Taft. Not only was he courteous and friendly but took time and explained all components of the equipment to use. He takes great pride in his work and this company. We are very pleased with the service we received from Kassen. The only recommendation I could make it that your website be updated and more user friendly. Also, Kassen – not only put this system in a timely manner – but cleaned up after his installing.
I have been completely satisfied with this young man, who knew what he was doing and did it right. He explained everything and took pride in what he was doing and his product. He truly loves helping people who can’t help themselves and that means a lot to my husband.
Your installers for the lift were very impressive. Not only clean, kind and friendly, they knew their product. Ever so much thanks,
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